The University of East Anglia

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Welcome to Information Services

• Migration of central file store data: Tuesday 25 November - ENV

  On the evening of Tuesday 25 November users with ENV-based central file store are due to be migrated to the new Nseries system storage gateways. The migration will take place from 17:30 and as such ALL USERS SHOULD LOG OUT OF THEIR PCS BY 17:15 AT THE LATEST to enable synchronisation of files to the new location. Failure to do so could result in some loss of work. File store will be available for use from the new location on the morning of Wednesday 26 November.

  
  

• Migration of central file store data: Monday 24 November: BIO, CAP, CRU, MTH, SCI

  On the evening of Monday 24 November the above users with SCI - based central file store are due to be migrated to the new Nseries system storage gateways. The migration will take place from 17:30 and as such ALL USERS SHOULD LOG OUT OF THEIR PCS BY 17:15 AT THE LATEST to enable synchronisation of files to the new location. Failure to do so could result in some loss of work. File store will be available for use from the new location on the morning of Tuesday 25 November.

  
  

• UEA Network Service AT RISK - Thursday 18 December

  On Thursday 18 December the University network should be considered "at risk" due to engineering works being undertaken to improve the fault-tolerance of the service. For further information click on heading above.

  
  

• New IT teaching and study spaces in ITCS

  Over the summer, ISD completed the first phase of works to refurbish the student IT spaces in the ITCS building. Two new spaces provide facilities for high capacity IT teaching and technology-rich group and individual study.

  
  
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  Using electronic resources to find journal articles

  Training sessions start from Monday 6th October Attending will help ensure that you are using the resources effectively and will save you time. Click on the title above for further details. No need to book - just come along!

  
  

• Reminder - do not give out your UEA password

  We have received another round of hoax emails claiming that web email accounts will expire unless a user name and password is supplied. To ensure the security of your account, please NEVER SEND YOUR PASSWORD IN AN EMAIL. For further information click on heading above

  
  
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  Missed the Library Getting Started Sessions?

  If you did not get a chance to attend a Library Getting Session it is also available online. Click on heading above to access the online session.

  
  

• Broadsearch

  Broadsearch is UEA's new search interface giving access to the Library Catalogue, Digital Repository and electronic resources. It is available by clicking on Search Library Resources in the right hand column on the Information Services Website home page and the Academic Tab in The Portal or via the address http://broadsearch.uea.ac.uk. We are keen to gather comments from users of this new service. Click on the heading above to provide us with your comments.

  
  

• All services are working normally

  There are currently no known issues with Information Services. If you are aware of any problems, please report them to the relevant helpdesk. Click on the title above for contact information.

  
  

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Information Services,
University of East Anglia, NORWICH, United Kingdom, NR4 7TJ.
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