On the evening of Wednesday 29 October users with ENV-based central filestore are due to be migrated to the new Nseries system storage gateways. The migration will take place from 19:30 and as such ALL USERS SHOULD LOG OUT OF THEIR PCS BY 19:15 AT THE LATEST. File store will be available for use from the new location on the morning of Thursday 30 October. An email with full details has been sent to all ENV staff. If you have any other issues relating to the migration either before or after please contact either the IT Helpdesk (staff.help@uea.ac.uk) or your local IT support personnel.

There is to be an update to the CMS System which will mean the editor being unavailable from 5pm on Tuesday 28th October. Web authors will be informed when it is ok to recommence work which should be Wednesday morning. It is hoped that the public site will be available throughout but it should be considered at risk and also there may be issues after the update with links and addresses not behaving as they should. Please report any issues that you find to alison.dyer@uea.ac.uk

There are currently system-wide problems sending to mailing lists. Users are receiving bounceback messages. This is affecting mailing lists which are populated by centrally held student and staff information. Technicians are working to resolve the problem as soon as possible and we apologise for the inconvenience.

Over the summer, ISD completed the first phase of works to refurbish the student IT spaces in the ITCS building. Two new spaces provide facilities for high capacity IT teaching and technology-rich group and individual study.

Broadsearch is currently unavailable but the problem is expected to be resolved by noon. If you click on the heading above you can find out about Library Resources via the Library Catalogue or via MetaLib (electronic resources) as alternatives to Broadsearch. NB. The links to the Library Catalogue and Metalib are below the link to Broadsearch (which will not work). Apologies for any inconvenience caused.

There are currently no known issues with Information Services. If you are aware of any problems, please report them to the relevant helpdesk. Click on the title above for contact information.

Broadsearch is available again and we believe that we have resolved today's system issues. However, if anyone notices service issues with Broadsearch please contact lib.helpdesk@uea.ac.uk where they will be reviewed as a priority.

The Broadsearch service has been restored but we are working to correct an underlying issue. Users may notice that results in the 'Books, etc.' tab may display multiple times. A further update on the systems work will follow shortly.

The Rethinking Library Space Project is underway and will review and make recommendations on how space within the Library could be used in the future. Click on heading above to give us your views.

The Rethinking Library Space Project is underway and will review and make recommendations on how space within the Library is used in the future.

Please note that Broadsearch will be unavailable between 1930 and 2130 on Saturday 18th October 2008 for essential maintenance. The Library Catalogue and MetaLib will remain available. Apologies for any inconvenience caused.

Notice to all REG staff: The REG-based central filestore migration which was due to take place on Tuesday 21 October has now been postponed until Monday 27 October from 17.30. On Monday 27 October, REG STAFF SHOULD LOG OUT OF THEIR PCS BY 17:15 AT THE LATEST. File store will be available for use from the new location on the morning of Tuesday 28 October. An email with full details has been sent to all REG staff. If you have any other issues relating to the migration either before or after please contact either the IT Helpdesk (staff.help@uea.ac.uk) or your local IT support personnel.

Notice to all LIB and REG staff: LIB and REG-based central filestores are due to be migrated to a new system storage location on the following dates: LIB migration - Monday 20 October from 19:15. ALL USERS SHOULD LOG OUT OF THEIR PCS BY 19:10 AT THE LATEST. File store will be available for use from the new location on the morning of Tuesday 21 October. REG migration - Tuesday 21 October from 17:30. ALL USERS SHOULD LOG OUT OF THEIR PCS BY 17:15 AT THE LATEST. File store will be available for use from the new location on the morning of Wednesday 22 October. An email with full details has been sent to all LIB and REG staff. If you have any other issues relating to the migration either before or after please contact either the IT Helpdesk (staff.help@uea.ac.uk) or your local IT support personnel.

Training sessions start from Monday 6th October Attending will help ensure that you are using the resources effectively and will save you time. Click on the title above for further details. No need to book - just come along!

The Rethinking Library Space Project is underway and will review and make recommendations on how space within the Library is used in the future. To inform the design process we want to engage as widely as possible with the UEA Community and have invited each Faculty to nominate people to engage directly in a series of working groups. Additionally, a website has been created for the project in Facebook and we would like to invite as many people as possible to share their views and join the discussion. The site is available by clicking on the heading above.

Due to essential engineering works, the network connection in Constable Terrace will be subject to disruption during the following times this week: Wednesday 8 Oct (morning) and Friday 10 Oct (day-time). On Wednesday morning the envisaged outages will be around five minutes per location as we make our way around the building. On Friday the primary cable (which has shown signs of failure) will be cut and repaired over the course of a few hours so a defined timeslot for the works is not available since this depends on progress elsewhere on campus. We apologise for the inconvenience.

We have received another round of hoax emails claiming that web email accounts will expire unless a user name and password is supplied. To ensure the security of your account, please NEVER SEND YOUR PASSWORD IN AN EMAIL. For further information click on heading above

If you did not get a chance to attend a Library Getting Session it is also available online. Click on heading above to access the online session.

We have received another round of hoax emails claiming that web email accounts will expire unless a user name and password is supplied. To ensure the security of your account, please NEVER SEND YOUR PASSWORD IN AN EMAIL. The result of replying to hoax emails is that spammers access your account and use it to send thousands of spam emails which in turn trigger the blacklisting by Hotmail. This means that email sent from any UEA account is rejected by Hotmail and often by other email providers as well. In order to try to prevent UEA being blacklisted, ITCS will disable any accounts found to be sending high volumes of spam. If you have replied to an email sending details of your username and password, please contact the staff Helpdesk on 2345 or the student helpdesk on 3169 as soon as possible.

All Library Systems including Library Catalogue and borrowing are currently unavailable. We hope that the problem will be resolved within 30 minutes. Apologies for any inconvenience caused